One of the most common questions Parents ask me is "How can I get rid of the spyware my (son, daughter, teenager,mate)has put on my home computer? It takes forever to start, and then I keep getting random popups, and it takes forever to get to the page I want..."
Here's how we get rid of mal ware at home(two teenagers, many computers infected, hours spent until I figured this out)
First, I go to an uninfected computer. In my house,that would be my mac. I insert a pocket (usb) drive. I then search cnet download.com for one of the following programs: Ad-Aware, AVG free edition , or AVAST. I prefer AVAST, but I have friends in the trade that swear by AVG and Ad-Aware also.
When I find the application I want, I click on the download now button, and save the app to the pocket drive. I then eject the pocket drive, take it to the infected computer, and insert it into a vacant usb slot. I then open up My computer, then my pocket drive, launch the application from the pocket drive and follow the instructions on the screen. It's always less than 30 minutes from start to finish.
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